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Your Letters
We are always pleased to receive letters with your
opinions, suggestions and constructive criticisms, you can just
click here
and write directly to us.
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Dear Phil,
We are loyal to the resorts we love, going back year after year, and do not go
gadding about all over the universe. I can think of no better place to be than
in southern Spain, whatever the time of year. Apart from summer, David and I
came in January last year, and now February next year, and we have also been in
Pueblo Evita in March and April. I also brought Mum twice in October and once in
November, and now we will be there this year in December. That does not leave
too many months in the year when we have not been at the Costs del Sol. Surely,
that has to say everything, and how much we love Pueblo Evita?
You keep a good ship Phil, and I know that, because of this, we are not the only
“regulars” who keep coming back year after year. You have a great staff,
including maids, maintenance men who act so promptly on the odd occasion that we
have a problem, and gardeners, and they are all so friendly. Their English puts
our Spanish to shame! Your Reception staff is lovely, in particular Sarah and
Emil, and also Ramon, so our thanks, please, to them for their help and warm
welcome – we very much appreciate it. The Sales reps too have always been
helpful and not “pushy” and we have valued their input and also their
non-intrusion into our holiday.
I am glad that security has been tightened at the Resort, and we always feel
safe in “our” apartment. Last but definitely not least, you have an absolute
treasure in Marga, as I’m sure you know. She puts us in 1301 whenever possible –
no mean feat, I am sure!
I am the first to criticise, as David will tell you, but I believe in praise
when praise is due. I consider everyone on the resort as friends, and it is such
a nice feeling that once we arrive, then we are home, so our heartfelt thanks to
all. Please feel free to publish our comments in order to promote the Resort.
I cannot end without a mention of José. I think that he is doing a sterling job
of taking on the running of the Clubhouse, and we wish him well. We were very
pleased to see that he stayed until the end of the evening, rather than leave it
to female (vulnerable) staff to lock up. His entertainment programme was good,
in particular, Ian Jacks and Michelle. Personally, we do not like karaoke, but
we know that a lot of people do, and this is only one evening in the week, so we
are not complaining. Quite the reverse, so maybe you will pass on our comments
Phil.
I have rambled on as usual so now I must close. We both send our love and very
best wishes.
Pauline & David Robson. |
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I am writing to thank you for a wonderful holiday. Myself and
my wife are both in our fifties and we have a 10 year old son, We all rate it as
our best holiday ever. Everyone at Pueblo Evita was so helpful and cheerful and
all members of staff said Hola with a smile. We felt like members of a family
club, We hope to come back
Yours sincerely
Eddie Davis
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Hi Phil,
Thanks for the lovely letter after we arrived home from a great holiday. The
resort is as fantastic as ever and the care from your staff makes it A1.
A big thank you to Sarah on reception for taking care of all our needs. The
cleaners are excellent and keep the apartment lovely. It was nice to see some of
the old faces on the Saturday when we arrived getting the apartment ready for
us.
We have now booked 2 apartments on the 14th June next year, our own and another
2 bed. On the 15th we have booked the other 3 bed as we are bringing a lot of
our family next year. We look forward to seeing you all then. The football will
be on next June, we had a break this year.
Glad to see you all still there.
Thanks a lot.
Linda Curtis |
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Dear Sarah and Team,
Once again we had a very enjoyable holiday, seeing old faces. Thank you for
being such a friendly and hospitable team. Obviously we miss the girls in the
clubhouse but we think Jose will be ok. Hope you lot will be there forever. So
looking forward to seeing you all again next May.
Your very happy owners.
Ray & Ewna Cavaliero
P.S. Say hello to Phil, Martin and Mike from us and tell them no complaints
again. |
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Dear Phil,
Just a line to say thank you to you and your staff. Once again we had a great
time. As usual our apartment and the complex were spotless.
We love coming to Pueblo Evita as everyone is so friendly and nothing is too
much trouble.
We visited the Clubhouse many times during our stay and were very impressed with
Jose and his new team.
Keep up the good work.
Marilyn and Terry Summerfield
Apartment 661 |
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Just a few words to say thank you to Sarah on reception who
went out of her way to help us when we arrived. I am in a wheelchair and had
been told that there was no problem with the resort that RCI would inform them.
Well as you will remember they hadn’t.
Sarah went out of her way to get us into an apartment on a lower floor. I would
also like to thank Alison and Wendy who also went out of their way to help.
Once again thank you for making what could have been a disaster into a good
holiday.
All the best from Ann & George Cuthbert |
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To Sarah,
A personal thank you for all your consideration, thoughtfulness, kindness and
help, particularly on arrival, making sure we had everything we needed and when
Rachel was ill and had to go to the hospital.
It made all the difference to our stay. We enjoyed Pueblo Evita and hope to
return next year.
With sincere best wishes,
Rachel & Frank Watts |
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Dear All,
Many thanks to all the staff at Pueblo Evita for looking after Matt and Chesca
so well. They were really happy with the apartment you allocated them and had a
great time. It was Chesca´s first visit and she commented on how impressed she
was with the complex and how everyone was so helpful and made them so welcome.
Once again thank you for providing a first class service.
Kind regards,
Marlyn |
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Hi,
I have received your letter from Phil Taylor, thanking me for my comments on the
questionnaire and for our stay.
I would like to again thank you for a very relaxing and enjoyable holiday. I
have today received the RCI questionnaire and I can assure you that I will be
sending good reports to them.
The reception staff was the friendliest and most helpful we have met on
holidays.
I am impressed with the letter from yourselves after our visit to Pueblo Evita.
We hopefully will see you again in the near future.
Thank you again,
Hayley Hargreaves
Liverpool (England) |
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To: All the staff at Pueblo Evita
We would like to thank you all for your help and service.
You all work very hard and have a great welcoming manner and professionalism.
Thanks for making our stay here so great.
All the best,
See you next year.
From: Mr I.E. & Mrs A Kundi and family.
1044 |
Sharon
Eagle is in charge of the floating
time allocations for both Fairways
Club and Pueblo Evita. She was very
pleased to receive the following
letter:
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Dear Sharon,
My wife, myself, and family members recently took a weeks holiday in Pueblo
Evita. I would like to thank you for the excellent service that you provided
with the booking arrangements, which were dealt with in a very professional
manner.
I would also like to comment on the resort, and the services that we received.
The young lady in reception was very nice, and welcoming, and we found all of
the staff that we came into contact with were the same. The apartment was also
very nice, clean and tidy- in fact we had no complaints whatsoever.
Its very gratifying in this day and age to received such excellent service, and
it gives me much pleasure to be able to write to you, and inform you of the
same. We will most certainly return to Pueblo Evita.
Kind regards, and thanks to all concerned.
Douglas Mattholie |
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